Support Center
We're Here to Help You 24/7
How Can We Help You?
Our dedicated support team is available around the clock to assist you with any questions, concerns, or technical issues you may have with the Grand Ivy platform. We're committed to providing you with prompt, professional, and helpful assistance.
Live Chat Support
Get instant help through our live chat feature. Our support agents are available 24/7 to assist you with any questions or issues you may have.
Start Live ChatEmail Support
Send us an email and we'll get back to you within 24 hours. For detailed inquiries or technical issues, email support is often the best option.
Send EmailPhone Support
Speak directly with our support team during business hours. We're available Monday through Friday, 9 AM to 6 PM IST.
Call UsFrequently Asked Questions
How do I create an account on Grand Ivy?
Creating an account is simple! Click the "Register" button on our homepage, fill in your details, verify your email address, and you're ready to start playing. The entire process takes just a few minutes.
What should I do if I forget my password?
If you've forgotten your password, click "Forgot Password" on the login page and enter your email address. We'll send you a secure link to reset your password.
How can I update my account information?
You can update your account information by logging into your account and going to the "Account Settings" section. From there, you can modify your personal details, contact information, and preferences.
Is my personal information safe with Grand Ivy?
Absolutely! We use industry-standard encryption and security measures to protect your personal information. Your data is never shared with third parties without your explicit consent.
What payment methods do you accept?
We accept a wide range of secure payment methods including credit cards, debit cards, UPI, net banking, and popular digital wallets. All transactions are processed through secure, encrypted payment gateways.
Contact Information
Phone Support
+91-800-123-4567
Monday - Friday, 9 AM - 6 PM IST
Live Chat
Available 24/7
Instant response during business hours